Closed and opened IE
To refresh the policy:
- Open Worx Home and select the username in the top right corner
- Select Preferences
- Select Device information
- Select Refresh policy
It will take roughly 5 seconds to refresh, you will notice the Worx icon in the left-hand side of the status bar display a refresh animation. When troubleshooting a device, it is always a good idea to begin by refreshing the device policy.